Subprocessors
All personal data from customers in the European Economic Area (EEA), the United Kingdom (U.K), and Switzerland is initially processed by Shopify International Limited (Ireland). Shopify affiliated entities and third-party subprocessors help Shopify process personal data for merchants in accordance with our Data Processing Addendum. If your store is on the Shopify Plus plan, then you can contact Shopify Plus Support for more information.
To receive notifications about new subprocessors, click Sign up for notifications and complete the registration. After registration, a confirmation email is sent to verify the subscription for notifications.
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Shopify affiliated subprocessors
| Subprocessor | Service provided | Corporate headquarters | Data that may be processed |
|---|---|---|---|
| Shopify Inc. | Providing the Shopify platform and other related services to Shopify International Limited and to Shopify Commerce Singapore Pte. Ltd. | Canada | Merchant customer personal data as needed to provide platform functionality and merchant services pursuant to commercial and applicable intercompany agreements |
| Shopify International Limited | Providing services to Shopify Inc. and to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform | Ireland | Merchant customer personal data as needed to provide platform functionality and merchant services pursuant to commercial and applicable intercompany agreements |
| Shopify Commerce Singapore Pte. Ltd. | Providing services to Shopify Inc. and to Shopify International Limited related to the Shopify platform | Singapore | Merchant customer personal data as needed to provide platform functionality and merchant services pursuant to commercial and applicable intercompany agreements |
| Shopify Global Inc. | Providing services to Shopify Inc., Shopify International Limited and Shopify Commerce Singapore Pte. Ltd related to the Shopify platform | United States | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Payments (USA) Inc. | Providing services to Shopify Inc. related to the Shopify platform | United States | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Capital Inc. | Providing services to Shopify Inc. related to the Shopify platform | United States | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify (USA) Inc. | Providing services to Shopify Inc. related to the Shopify platform | United States | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce France, SAS | Providing services to Shopify International Limited related to the Shopify platform | France | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce Germany GmbH | Providing services to Shopify International Limited related to the Shopify platform | Germany | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce Italy S.r.l. | Providing services to Shopify International Limited related to the Shopify platform | Italy | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Lithuania UAB | Providing services to Shopify International Limited related to the Shopify platform | Lithuania | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce Netherlands B.V. | Providing services to Shopify International Limited related to the Shopify platform | Netherlands | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce Poland Sp. z.o.o. | Providing services to Shopify International Limited related to the Shopify platform | Poland | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce Spain, S.L. | Providing services to Shopify International Limited related to the Shopify platform | Spain | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Sweden AB | Providing services to Shopify International Limited related to the Shopify platform | Sweden | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify UK Limited | Providing services to Shopify International Limited related to the Shopify platform | United Kingdom | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify (Australia) Pty Ltd. | Providing services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform | Australia | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce India Private Limited | Providing services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform | India | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Japan Kabushiki Kaisha | Providing services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform | Japan | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
| Shopify Commerce New Zealand Limited | Providing services to Shopify Commerce Singapore Pte. Ltd. related to the Shopify platform | New Zealand | Merchant customer personal data as needed to perform the services pursuant to applicable intercompany agreements |
Third-party subprocessors
| Subprocessor | Service provided | Corporate headquarters | Data that may be processed |
|---|---|---|---|
| Amazon AWS | Cloud hosting | USA | All platform data |
| Bugsnag | Error logging | USA | Customer personal data if necessary to log errors |
| Cloudflare | Load balancing and DDoS protection | USA | All platform data |
| Cloud hosting, data analysis, and mapping delivery | USA | All platform data. Personal data is necessary to surface mapping functionality | |
| Twilio | Email and SMS transmission | USA | Personal data is necessary to provide Shopify Email and SMS functionality |