Eligibility and considerations for using product bundles

There are certain eligibility requirements and considerations you should review before adding product bundles to your online store, including which features are and aren't compatibile with product bundles, and how inventory and returns work with product bundles.

Eligibility requirements for product bundles

To sell product bundles, your store must meet the following requirements:

• Your store must be using the Online Store sales channel or a Custom Storefront.
• You must have a bundles app installed on your Shopify store.
• Your store must use Checkout Extensibility. Stores that use checkout.liquid customizations or features are incompatible with product bundles.

Note

If your store becomes ineligible, then one of the following actions will take place:

• For fixed bundles, the status is set to draft and the bundle isn't published to the Online Store sales channel.
• For customized bundles, bundles are visible on your storefront, but products are added as individual items in the cart and checkout.

You can sell bundles only when your store becomes eligible again.

Learn more about the bundles API.

Incompatibility considerations for product bundles

Certain features are incompatible with product bundles. Review the following considerations:

• Bundles aren't compatible with purchase options, which includes subscriptions, pre-orders, and try-before-you-buy.
• Bundles aren't compatible with the Shopify Subscriptions app.
• Bundles can't be used with Shopify POS to sell your products in person.

Inventory

Bundle inventory is determined by the inventory levels of each product included within a bundle. The product with the lowest inventory level determines how many bundles can be sold. Product inventory levels are updated in real-time.

Returns

You can't define bundles as final sale when you set up return rules. The return eligibility of a bundle is based on whether the individual products within the bundle are set as final sale items in your return rules.

Within self-serve returns, customers can submit product return requests for any eligible products. Customers can’t request returns for products set as final sale.

Note

To set up return rules, you need to activate self-serve returns in your Shopify admin.