Managing gift card settings
You can activate Apple Wallet Passes, choose whether to send gift cards by default, change gift card expiry settings, and set up automatic fulfillment for gift cards in Shopify.
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Manage your gift card expiry settings
Gift cards can be set to expire after a specific amount of time. By default, gift cards don't expire because it's illegal in some countries for gift cards to expire. If you set an expiry date, then by default the cards expire after five years. However, you can change the length of the expiry date.
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Manage Send by default settings for gift card emails
You can use the Send by default setting to manage whether you want to send customers an email by default after you create a gift card.
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Activate Apple Wallet Passes
You can activate Apple Wallet Passes to allow customers to use their gift cards on their iOS devices in Apple Wallet. With Passes, customers can check a gift card's balance and redeem a gift card in-store.
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After you activate Apple Wallet Passes, emailed gift cards include an Add to Apple Wallet button.
Deactivate Apple Wallet Passes
After you deactivate Apple Wallet Passes for a gift card product, new gift cards won't include the Add to Apple Wallet button, but existing Apple Wallet Passes can still be redeemed.
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Customer experience
Your customers can download Apple Wallet Passes to their iOS device from the notification email that they receive when they buy a gift card. Emailed gift cards include an Add to Apple Wallet button. Customers can click the button to open the gift card automatically in Apple Wallet.
The Pass displays your store information, the gift card's active balance, and a unique QR code.
When a customer presents a gift card using Apple Wallet, you can scan the QR code with a 2D scanner, or the camera on an iPad when you are using the Shopify POS app.
Customers who have downloaded Passes can receive notifications on their iOS device when they're near your store. Customers can deactivate these notifications from within Apple Wallet on the Pass's details screen. The details screen also displays your store's terms of service.
Update automatic fulfillment settings of gift cards
By default, gift cards are set to be fulfilled automatically when an order is paid, and the customer receives a notification email. You can change the fulfillment setting to manually fulfill all items in the order, including gift cards.