Contacting Handshake suppliers
This page was printed on Oct 21, 2021. For the current version, visit https://help.shopify.com/en/manual/products/handshake/contacting-suppliers.
To get more information about a Handshake supplier, their business, and products, you can contact the supplier directly. You can contact a supplier from the supplier's profile page or from any product details page. Before you contact a supplier for more information, review their Handshake supplier profile.
Steps:
- Go to handshake.com and log in to your Handshake retailer account.
- Find a product or supplier that you're interested in.
- Click Contact supplier.
- In the Message field, enter the message that you want to send to the supplier, and then click Send message.
If a supplier replies to your message, then you receive an email to the email address that you used when you signed up for a Handshake retailer account. Handshake doesn't guarantee that suppliers reply to every message. The suppliers themselves decide which businesses to work with.