Contacting suppliers
This page was printed on Sep 30, 2020. For the current version, visit https://help.shopify.com/en/manual/products/handshake/contacting-suppliers.
You must sign up for a profile on Handshake before you can contact a supplier.
You can contact the supplier either from the supplier's profile page or from any product page. Before you contact a supplier about an order, review their minimum order quantity.
Steps:
- Go to handshake.com and find the supplier or product that you are interested in.
- Click Contact supplier.
- In the new dialog, enter the message that you want to send to the supplier and click Send message.
Handshake doesn't guarantee that suppliers will reply to every retailer’s query. The suppliers themselves decide which businesses to work with.