Contacting Handshake suppliers
This page was printed on Aug 04, 2021. For the current version, visit https://help.shopify.com/en/manual/products/handshake/contacting-suppliers.
If you want to contact a Handshake supplier, then you need to sign up for a Handshake retailer account. You can contact the supplier from the Handshake supplier's profile page or from any product details page. Before you contact a supplier for more information, review their Handshake supplier profile.
Steps:
- Go to handshake.com and find the supplier or product that you are interested in.
- Click Contact supplier.
- In the new dialog, enter the message that you want to send to the supplier and click Send message.
If a supplier replies to your message, then you receive an email to the email address that you used when you signed up for a Handshake retailer account. Handshake doesn't guarantee that suppliers will reply to every retailer’s query. The suppliers themselves decide which businesses to work with.