Frequently asked questions

Find answers to questions about Stocky.

Which fields in Shopify don't sync with Stocky?

Cost prices don't sync from Shopify to Stocky. To update the cost prices in Stocky, you can use a CSV file. Updating cost prices in Stocky updates the cost price entered in your Shopify's admin.

Can I use the custom fields I create in Stocky in my Shopify admin?

No. Stocky's custom fields can be used only within Stocky.

How does Stocky round numbers?

Stocky rounds all numbers to two decimal places, and then adds each line item to provide a total. If you need to change the total of an invoice to match an external accounting software, then you can use the Adjustments field in any invoices. For more information, refer to Stocky's help center.

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