Frequently asked questions

Find answers to questions about Stocky.

Can I sync cost prices between Shopify and Stocky?

Yes, cost prices sync between Shopify and Stocky. To update cost prices, in Stocky select Preferences > Syncing. To update prices from Stocky to Shopify, click Sync average costs to Shopify. To update prices from Shopify to Stocky, click Sync cost prices into Stocky.

Can I use the custom fields I create in Stocky in my Shopify admin?

No. Stocky's custom fields can be used only within Stocky.

How does Stocky round numbers?

Stocky rounds all numbers to two decimal places, and then adds each line item to provide a total. If you need to change the total of an invoice to match an external accounting software, then you can use the Adjustments field in any invoices. For more information, refer to Stocky's help center.

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