Undo a transfer for a location

If you create a transfer or receive items by mistake for a location, then you need to either delete the transfer or adjust your inventory levels to account for the mistake:

  • If you haven't received the inventory yet, then you can open the transfer on the Transfers page and either change the origin or delete the transfer.

  • If you already marked the inventory as received, then you can't delete or cancel the transfer. Instead, undo the inventory adjustment in one of the following ways:

    • Open the mistaken transfer, click Receive items, and accept a negative number of items to cancel out the items that were marked as received.
    • Under Products > Inventory > Updated quantity, adjust the inventory quantities by adding a negative number of items.

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