Managing your POS app subscription

Shopify POS is an app that allows you to sell your products in various locations, including brick and mortar stores, markets, and pop-up stores. The POS app syncs with Shopify to track your orders and inventory across your retail locations, online store, and other active sales channels.

This article provides instructions on how to manage your POS app subscription for each location, allowing you to choose the subscription that best suits your retail needs.

Choose your Shopify POS app subscription

There are two POS app subscriptions to fit your retail needs. For more information on pricing, refer to POS pricing. For more information on features, refer to POS features. To compare the features offered between Shopify POS Lite and Shopify POS Pro, refer to the following table:

Shopify POS features and subscriptions.
FeatureShopify POS LiteShopify POS Pro
Integrated payment hardware with Shopify Payments (Australia, Belgium, Canada, Denmark, Finland, Germany, Ireland, Italy, Netherlands, New Zealand, Singapore, Spain, United Kingdom, and United States only)
Non-payment retail hardware integrations
Customizable smart grid
Add/edit customer profiles
Customer View app
Multi-location inventory, orders, and customer management
Email/SMS receipts
Custom printed receipts
Discount codes and manual discounts ($, %)
Automatic discounts
Sell and redeem gift cards
Shopify Tax calculations (United States only)
Camera barcode scanning
Custom sales
Offline cash payments
Staff PINs (based on Shopify plan)
Retail staff permissions and management
Unlimited POS-only staff
Sales attribution
Refunds
Order cancellations
Exchanges
Cash tracking
Save/retrieve cart
Email carts
Ship to home
Pickup in store
Local delivery fulfillment
Advanced inventory management with Stocky
Daily sales reports
In-app retail store analytics
Required checkout information

Manage your POS subscription for each location

If you're the account owner, then you can upgrade or downgrade your POS subscriptions by location to ensure that your stores have the subscription that best suits their needs. If you're on the Advanced, Shopify, or Basic plans, then you can also choose between a monthly or yearly billing cycle. If you're on the Shopify Plus plan, then you can only choose a 30 day billing cycle.

Steps:

Desktop
  1. From your Shopify admin, go to Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Point of sale.

  3. Click Open sales channel.

  4. Click Settings > Subscriptions.

  5. In the Review POS subscriptions for each location section, select a subscription for each location by choosing one of the following options:

    • To upgrade to POS Pro, select Upgrade to POS Pro and select whether you want to be billed monthly or yearly. In the POS Pro section, click Upgrade to POS Pro > Approve subscription.
    • To downgrade to POS Lite and change your billing cycle, click Change plan and select whether you want to be billed monthly or yearly. In the POS Lite section, click Downgrade to POS Lite > Approve subscription.
    • To cancel your POS Pro subscription and downgrade to POS Lite with the same billing cycle, click Cancel POS Pro > Confirm.
Mobile
  1. From the Shopify app, tap the button.
  2. In the Sales channels section, tap Point of Sale.
  3. In the Point of Sale dropdown menu, tap Settings > Subscriptions.
  4. In the Review POS subscriptions for each location section, select a subscription for each location by choosing one of the following options:
    • To upgrade to POS Pro, select Upgrade to POS Pro and select whether you want to be billed monthly or yearly. In the POS Pro section, click Upgrade to POS Pro > Approve subscription.
    • To downgrade to POS Lite and change your billing cycle, click Change plan and select whether you want to be billed monthly or yearly. In the POS Lite section, click Downgrade to POS Lite > Approve subscription.
    • To cancel your POS Pro subscription and downgrade to POS Lite with the same billing cycle, click Cancel POS Pro > Confirm.

Shopify POS Pro billing

Shopify POS Pro is billed separately for each activated location. You can choose between monthly or annual billing cycles. For more information on billing cycles, refer to app billing cycles.

To learn more about how to select a POS subscription for your locations, refer to location management.

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