Country and currency compliance for Shopify Payments for POS
When you process a POS transaction in person using Shopify Payments and a Shopify card reader, you must follow the payment rules for the country you're processing the transaction in.
To accept in-person POS payments in multiple countries, you must create a separate Shopify store and Shopify Payments account for each additional country.
On this page
Supported countries and regions
Only countries where Shopify Payments supports both online and in-person processing are available. Use the following list to find out if Shopify Payments is available to use with the Shopify POS app in the country where your business operates:
- Australia
- Belgium
- Canada
- Denmark
- Finland
- France
- Germany
- Ireland
- Italy
- Netherlands
- New Zealand
- Singapore
- Spain
- United Kingdom
- United States (Shopify Payments isn't available to US territories except Puerto Rico)
Requirements
To remain compliant with country requirements when making in-person sales, your business must meet the following criteria:
- Your Shopify store's country must match the country of all your physical store's locations.
- Your Shopify store currency must match the local currency of your physical store's locations.
These requirements only apply to physical locations where you accept payments with Shopify Payments.
In-person country requirements don't apply in the following circumstances:
- In-person sales in an international location using a payment solution other than Shopify Payments.
- International locations that don't accept payments. For example, locations for warehousing or inventory management.
Examples
Drew's business is based in Washington, selling online with USD as the store currency. If they open retail locations in Los Angeles and New York, then their store country and currency match those of their retail locations, as all are within the United States and using USD. However, if Drew later opens a retail location in the United Kingdom, then they're no longer compliant because the store's country is the United States (which doesn't match the POS location in the United Kingdom), and their POS would still be selling in USD (not GBP, which is the local currency).
Store Location | Currency | Compliant |
---|---|---|
United States | USD | Yes |
United Kingdom | USD | No |
Jane's retail store is in the United States and she has a warehouse to store inventory in Canada. Jane doesn't need to create a new store for her warehouse in Canada because she doesn't accept in-person payments in Canada. However, if Jane wants to start selling in-person using Shopify POS in Canada, then Jane needs to create a new Shopify store that is based in Canada and sells in CAD.
Store Location | Currency | Compliant |
---|---|---|
United States | USD | Yes |
Canada | USD | No |
Set up a new Shopify store to accept POS payments in a different country
You can accept in-person POS payments using Shopify Payments and a Shopify card reader in one country per Shopify store.
Steps:
- Create a new store, registered in the country where you want to accept in-person POS payments and with the appropriate currency.
- Set up the new store. You can export your product information from your original store using CSV files.
- Create a new Shopify Payments account, registered in the country where you want to accept in-person POS payments and with the appropriate currency.
- Set up Shopify POS for the new store.