Location management

A location is a physical place or an app where you do any or all the following activities: sell products, ship or fulfill orders, or stock inventory. A location might be a retail store, warehouse, popup, or dropshipper. With multiple locations, you have better visibility into your inventory across your business.

Most location management is handled from your Shopify admin. From there, you can add, delete, edit, and activate or deactivate your locations as needed. You can also manage your POS subscriptions from your Shopify admin.

Note

Your shop country and store location country must be the same to process payments using Shopify card readers. Learn more about payment compliance.

Select Shopify POS device location

You can manage your device locations directly in the Shopify POS app. You can also restrict access to the locations settings on the iPad by activating limited staff permissions.

Whenever you install the Shopify POS app on a device, make sure that you select your location so that the correct tax rates are applied.

Steps:

1. From the Shopify POS app, tap ☰ > Settings.
2. Scroll down to the Location section, and then tap the name of the current POS location.
3. Tap the name of the location you want to switch, and then tap Switch or tap Cancel to go back.

Manage the POS subscription plan for each location

If you're the account owner, then you can select your POS subscriptions by location to ensure that your stores have the subscription that best suits their needs. If you're on the Advanced, Shopify, or Basic plans, then you can also choose between a monthly or yearly billing cycle. If you're on the Shopify Plus plan, then you can only choose a 30-day billing cycle.

Note

If you select an annual billing cycle on the Pro Plan, then you can't downgrade to the Lite plan until the end of the billing cycle.

The POS Lite subscription plan includes Shopify POS's basic features and can be used with every Shopify plan at no extra cost. For an additional monthly cost per location, the Shopify POS Pro subscription plan has extra retail features for sales transactions, inventory management, sales reports, and staff management.

If you have subscribed to POS Pro and you want to uninstall the POS sales channel, then you need to change all of your POS Pro locations to POS Lite before you uninstall the channel.

Note

The first 20 POS Pro locations are included in all Shopify Plus plans. If you have more than 20 locations using POS Pro, and you use Shopify Payments to process at least 1 retail transaction per month at any retail location, then the cost for POS Pro is waived on all retail locations up to the maximum number of locations for your Plus plan.

Steps:

Desktop

1. From your Shopify admin, go to Settings > Apps and sales channels.

2. From the Apps and sales channels page, click Point of sale.

3. Click Open sales channel.

4. Click Settings > Subscriptions.

5. In the Review POS subscriptions for each location section, select a subscription for each location by choosing one of the following options:

   • To upgrade to POS Pro, select Upgrade to POS Pro and select whether you want to be billed monthly or yearly. In the POS Pro section, click Upgrade to POS Pro > Approve subscription.
   • To downgrade to POS Lite and change your billing cycle, click Change plan and select whether you want to be billed monthly or yearly. In the POS Lite section, click Downgrade to POS Lite > Approve subscription.
   • To cancel your POS Pro subscription and downgrade to POS Lite with the same billing cycle, click Cancel POS Pro > Confirm.

6. Optional: If you're on the Shopify Plus plan and have 20 or more locations, then you need to edit your POS subscriptions from the locations table on the Locations screen. Select the checkboxes for locations you want to edit and then select Manage subscriptions. You can only update 250 locations at a time.

Mobile

1. From the Shopify app, tap the … button.
2. In the Sales channels section, tap Point of Sale.
3. In the Point of Sale dropdown menu, tap Settings > Subscriptions.
4. In the Review POS subscriptions for each location section, select a subscription for each location by choosing one of the following options:
   • To upgrade to POS Pro, select Upgrade to POS Pro and select whether you want to be billed monthly or yearly. In the POS Pro section, click Upgrade to POS Pro > Approve subscription.
   • To downgrade to POS Lite and change your billing cycle, click Change plan and select whether you want to be billed monthly or yearly. In the POS Lite section, click Downgrade to POS Lite > Approve subscription.
   • To cancel your POS Pro subscription and downgrade to POS Lite with the same billing cycle, click Cancel POS Pro > Confirm.
5. Optional: If you're on the Shopify Plus plan and have 20 or more locations, then you need to edit your POS subscriptions from the locations table on the Locations screen. Select the checkboxes for locations you want to edit and then select Manage subscriptions. You can only update 250 locations at a time.