Requirements to use the Socket Mobile 1D barcode scanner

Learn where to buy the Socket Mobile 1D barcode scanners and the requirements you need to meet to use them with Shopify POS.

Where to buy the Socket Mobile 1D barcode scanner

You can buy the Socket Mobile 1D barcode scanner from the Shopify Hardware Store in supported countries.

Requirements to use the Socket Mobile 1D barcode scanners

To use this hardware with your Shopify store, you need to meet the following requirements:

• You need to use the Shopify POS app.
• You need to have a compatible iPad that is running iOS 15 or higher, an iPhone that is running iOS 15 or higher, or a compatible Android device that is running version 10 or higher

Shopify POS app iOS and Android device compatibility requirements

The Shopify POS app is available for only iOS and Android devices. It's not available for laptop or desktop computers, or Amazon Fire tablets.

The Shopify POS app works with devices that meet the following requirements:

List of iPhones, iPads, Android devices, and POS Go, plus the required generations and operating systems, that work with the Shopify POS app.

Device	Description
iPad	Generation 5 or higher running iPadOS 15.1 or higher
iPad Air	Generation 2 or higher running iPadOS 15.1 or higher
iPad mini	Generation 4 or higher running iPadOS 15.1 or higher
iPad Pro	All iPad Pro models running iPadOS 15.1 or higher
iPhone	iPhone 7 or higher running iOS 15.1 or higher
POS Go	POS Go running the latest Shopify-provided software updates
Android	Phone or tablet running official Android version 10.0 or higher, with Google Play Services and Google Mobile Services activated

The Shopify POS app no longer supports iOS 14 or lower. With older versions of iOS, you can continue to use the app but you can no longer update it. To take advantage of bug fixes and new features, you need to update your device to iOS 15.1 or higher. If that isn't possible, then switch to using Shopify POS on another device that is running iOS 15.1 or higher.

Note

Some Shopify POS features, such as Tap to Pay, might require newer devices or newer operating system versions. Keeping all operating systems up-to-date is strongly encouraged to ensure the best security for your data.

The Shopify POS app doesn't support beta operating systems. For security, Shopify POS isn't supported on operating systems modified through "jailbreaking", "rooting", or other similar techniques, and requires a locked and unchanged bootloader.

You should only obtain the Shopify POS app from the Apple App Store or Google Play Store directly.

iOS 14 permission requirements

If you update your device to iOS 14 or higher, then you need to activate Cross-Website tracking in your iOS settings to use the Socket Mobile 1D barcode scanner with Shopify POS.

To activate Cross-Website tracking, complete the following steps:

1. Open the Settings app on your device.
2. Tap Shopify POS.
3. Activate Allow Cross-Website Tracking.