Setting up the Socket Mobile 2D scanners

Learn how to pair and set up your Socket Mobile 1D scanner with the Shopify POS app.

Pair and connect your 2D scanner with your iPad

As long as the scanner is paired with your device, the scanner connects automatically whenever it's in range.

Steps:

1. Make sure that Bluetooth is turned on in your iPad settings.
2. From Shopify POS, tap the connectivity symbol in the navigation.
3. Tap Set up a new device, and then tap scanner.
4. When the Activate pairing mode dialog displays, scan the barcode. The scanner beeps three times when pairing mode activates.
5. Tap View available devices.
6. In the Select An Accessory dialog, tap the Socket Mobile scanner. It might take a few moments for the scanner to display.

If the setup isn't successful, then unpair the scanner and try again.

Pair with an additional iPad or a different Bluetooth device

You can pair your scanner with another device.

Steps:

1. Unpair the scanner.
2. Pair your scanner with another iPad, or read the manufacturer's instructions to pair with a different Bluetooth device. Make sure that Bluetooth is activated on the new device.

Unpair your scanner

By default, your scanner tries to connect to the last device it was paired with. If you want to use your scanner with a different Bluetooth device, then you need to unpair the scanner first.

Steps:

1. Turn on your scanner.
2. Press and hold the scan button. At the same time, press and hold the power button. After the scanner beeps 3 times, release both buttons. Your scanner powers off.
3. From Shopify POS, tap the connectivity symbol in the navigation.
4. Tap the name of your connected scanner.
5. Tap Forget scanner.
6. Go to your device's settings.
7. Tap Bluetooth.
8. Under MY DEVICES, tap the ⓘ button beside the Socket scanner.
9. Tap Forget This Device.
10. Tap Forget Device.