Viewing camera feeds and snapshots in Shopify

After you've connected your cameras to your Point of Sale locations, you can view the camera feeds in the Store Cam app in Shopify.

Store Cam also saves snapshots from a location's cameras when an order is placed at that location. You can access an order's camera snapshots from the order's details page.

View a live feed

With Store Cam, you can view a live camera feed.

Steps:

  1. From your Shopify admin, go to Apps.

  2. From the list of apps, click Store Cam.

  3. The section for each location shows a preview of each of its camera feeds. Position your mouse cursor over a preview, and then click View live feed to open the feed in a new tab:

    Mouse cursor positioned over a video prefiew to show the View live feed button

View camera snapshots for the most recent order

From the Store Cam app in Shopify, you can quickly see the camera snapshots for the most recent order across all of your retail locations.

Steps:

  1. From your Shopify admin, go to Apps.

  2. From the list of apps, click Store Cam.

  3. In the Camera snapshots section, click View last order snapshots:

    View last order snapshots button

  4. If you want to view the details for the order, then click View order details:

    View order details button

View camera snapshots from with an order details page

When an order is placed at one of your retail stores, Store Cam saves snapshots from the location's camera feeds. You can then access those snapshots in Shopify from the order details page.

Steps:

  1. From your Shopify admin, go to Orders.

  2. Click the order number for the order whose snapshots you want to view.

  3. On the order details page, click More actions.

  4. From the drop-down list, select View camera snapshots:

    View camera snapshots button in the More actions drop-down list — Shopify order details

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