Using accessories for the Shopify Tap & Chip Card Reader

This page details the use and benefits of the Shopify Dock for the Tap & Chip Card Reader and provides instructions on using the discontinued Tap & Chip iPhone case.

If you're located in the United States, then the Shopify Dock for the Tap & Chip Card Reader is available to purchase from the Shopify Hardware Store.

Learn how to maximize the functionality of your Tap & Chip Card Reader with these accessories.

Shopify Dock for the Tap & Chip Card Reader

Note

The Shopify Dock for the Tap & Chip Card Reader is available only for merchants in the United States.

The dock for the Tap & Chip Card Reader provides the following benefits:

• keeps the reader powered on, when connected to a USB power source
• elevates the reader
• secures the reader to a countertop

The dock is available from the Shopify Hardware Store in the United States.

Caution

Using the Shopify Dock for the Tap & Chip Card Reader with the incorrect adapter can cause the dock to overheat. To avoid overheating, use the Shopify Retail Stand or USB chargers supplying 6 Watts (5 V, 1.2 A) only.

Attach the Tap & Chip Card Reader into the dock

You need to power on and pair the Shopify Tap & Chip card reader before you insert it into the dock.

Steps:

1. Optional: Mount the dock to a countertop using the M5 (0.8 mm) bolt and nut. You need to drill a hole through the countertop. You then screw the bolt through the bottom of the countertop and into the bottom of the dock.
2. Remove the end cap from the dock.
3. Slide the Tap & Chip Card Reader into the dock. Make sure that the USB-C connector on the dock connects to the card reader.
4. Replace the end cap.
5. Connect the power cable to the dock and then to a power source that has a USB-A connector, such as the Shopify Retail Stand.

Shopify Tap & Chip iPhone case (discontinued)

Note

The Shopify Tap & Chip iPhone case is no longer sold by Shopify.

The case is designed to attach the Shopify Tap & Chip Card Reader to the back of your iPhone. This gives you the mobility and ease to take payments without being restricted to a countertop checkout. It also offers protection for your iPhone and card reader.

The case is compatible with the iPhone X and iPhone XS models.

Attaching the case to the iPhone and Shopify Tap & Chip Card Reader

We recommend that you attach the iPhone to the case before you attach the Shopify Tap & Chip Card Reader.

You need to power on and pair the Shopify Tap & Chip Card Reader before you attach it to the case.

Steps:

1. Power on the card reader and then pair the card reader to your phone.
2. Attach the case to the iPhone.
3. Attach the case to the Shopify Tap & Chip Card Reader.

Remove the Shopify Tap & Chip Card Reader from the case before you detach the iPhone.