Processing a sale with POS Go

Use this guide to learn how to process payment cards with POS Go. For accessibility, you can also process sales that require a PIN with a screen reader.

Process a sale with the POS Go

Note

The POS Go can't process card transactions when Shopify Payments is in test mode. You must deactivate test mode to complete a transaction with a credit card. Learn more about processing test transactions with Shopify POS.

Steps:

1. Add products to the customer's cart.
2. Optional: Add a customer to the cart.
3. From the Cart screen, tap Checkout.
4. Allow the customer to tap, swipe, or insert their card.
5. When the transaction is successful, the customer can remove their card.
6. Choose whether to provide a receipt and the delivery method.

Process a sale that requires a PIN with the screen reader

If your customer requires a screen reader to enter their PIN, then turn on the screen reader and plug in headphones before starting the checkout process. When the PIN screen displays, the screen reader speaks instructions for how to use the PIN pad.

To locate numbers, the customer places their finger at the top left of the screen and slides their finger down until they hear a tone to indicate they've reached the number 1. The customer needs to tap twice to select a number.

To locate the Cancel and Enter buttons, the customer moves their finger to the bottom left or right of the screen until they hear the label of the button announced. The customer needs to tap twice to select Cancel or Enter.

When headphones are plugged in, all users need to tap buttons twice to select them, including the staff member processing the sale. To deactivate the screen reader, unplug the headphones.