Using POS hardware with POS Go
Use this guide to learn how to set up an integrated barcode scanner and a WiFi printer with your POS Go.
Using the integrated barcode scanner
You can scan products, order receipts, and gift cards with POS Go. To activate the integrated barcode scanner, press either the left or right scanner button.
Scanning products
Press and hold the left or right scanner button on your device, then focus it on the barcode that you want to scan. After you've successfully scanned a barcode, the POS app displays the product information and adds the item to cart.
You scan multiples of the same item by either scanning a single barcode multiple times or scanning a barcode one time and manually adjusting the quantity using the + and - buttons.
Price check an item by scanning the barcode, reviewing the price, and then tapping Clear cart to remove the item from the cart and dismiss the product information.
Scanning an order receipt
Scan the barcode on the order receipt to bring up the order details screen. You can also tap the search bar and scan an order receipt to view the details.
Scan a gift card to check the balance
Check the balance of a gift card by scanning the gift card barcode. The balance information card displays on the screen.
Use a gift card in checkout by selecting the Gift card payment option and following the prompts on the screen.
Using a Wi-Fi printer with the POS Go
Receipt printers generally use unsecured Wi-Fi networks during the setup process. For security reasons, the POS Go can't connect to unsecured networks and therefore can't be used to set up most new printers. However, the POS Go can use Wi-Fi to set up the Epson TM-m30III receipt printer, which uses a secured network.
The POS Go can connect to a printer set up using a separate device, such as an iPad or Android tablet.
Review the list of supported receipt printers here to ensure that your printer is compatible with the POS Go.
Before you get started, ensure that you have the POS app installed on your iPad or Android tablet.
Steps:
- From your iPad or Android tablet, in the POS app, tap More > Connectivity.
- Tap Set up hardware > Receipt printer.
- Follow the prompts to select your receipt printer and complete set up.
- From your POS Go, tap More > Connectivity. Within a few moments, the receipt printer is displayed as connected and you can print receipts.