Setting up the Epson TM-m30II receipt printer

Learn how to set up and use the Epson TM-m30II receipt printer with Shopify POS.

Plug in your Epson TM-m30II receipt printer

Before you can use the Epson TM-m30II receipt printer, you need to connect your printer to the power supply.

Steps:

1. Remove the panel on the back of the printer.
2. Plug one end of the power cable into the back of your receipt printer.
3. Plug the other end of the cable into a power outlet and turn on the printer.
4. Reattach the back panel of the printer.

If the paper is loaded, then a diagnostic report prints.

Pair and connect the Epson TM-m30II receipt printer with your POS device

To use the Epson TM-m30II receipt printer with Shopify POS, pair the reader with your device through Shopify POS. After the printer and device are paired, the printer connects to the device automatically whenever both are powered on and in range.

You can connect the printer with three different connection methods:

• Bluetooth
• USB
• Ethernet/LAN

After connecting your printer, don't forget to:

• Set it as the default printer (optional)
• Print a test receipt
• Test the connection to the cash drawer (if applicable)

Connect your Epson TM-m30II receipt printer with Bluetooth

You can connect your printer using Bluetooth and an iPhone, iPad, or Android device.

Steps:

1. In Shopify POS, tap the connectivity icon in the navigation.
2. Tap Set up a new device > Receipt printers > Epson > Bluetooth > TM30II.
3. Connect your printer to the power supply.
4. Load receipt paper.
5. Open the top panel for loading paper.
6. With the panel open, press and hold the button to feed paper until the paper light flashes. Release the button and close the panel.
7. An instruction sheet prints. Quickly press and release the button one time to feed the paper into the printer.
8. Press and hold the button for around 1 second to feed the paper into the printer. A Bluetooth status sheet prints and the Bluetooth light flashes.
9. Tap Select an accessory > TM30II.

Connect your Epson TM-m30II receipt printer with USB

You can connect your printer using a USB cable and an Android device.

Steps:

1. Remove the back panel of the printer.
2. Remove the bottom panel of the printer.
3. Connect your printer to the power supply.
4. Connect one end of the USB cable to the printer and one to either your device, a USB hub, or a retail stand.
5. After a few moments, the POS app will connect to the printer. If prompted by the device, then allow the printer connection.
6. Confirm that your printer displays as connected under Receipt Printers.
7. Reattach the bottom panel and back panel of the printer.

Connect your Epson TM-m30II receipt printer with Ethernet/LAN

You can connect your printer using an Ethernet cable and an iPhone, iPad, or Android device.

Steps:

1. Remove the back panel of the printer.
2. Remove the bottom panel of the printer.
3. Load receipt paper.
4. Connect your printer to the power supply.
5. Connect one end of the Ethernet cable to the printer and one to either your router or LAN connection. The printer prints a status sheet after the network is detected. After a few moments, the POS app connects to the printer.
6. Confirm that your printer displays as connected under Receipt Printers.
7. Reattach the bottom panel and back panel of the printer.

Customize receipts

You can customize both the basic receipt layout and the transaction description.