Requirements for using the Epson FP-81 II RT receipt printer

Learn about the requirements to use the Epson FP-81 II RT receipt printer with Shopify POS and where to buy it.

Requirements for using the Epson FP-81 II RT receipt printer

To use this hardware with your Shopify store, you need to meet the following requirements:

  • You need to use the Shopify POS app.

  • You need to have a compatible iPad that is running iOS 15 or higher, an iPhone that is running iOS 15 or higher, or a compatible Android device that is running version 10 or higher

  • You need to have a Shopify store based in Italy.

Shopify POS app iOS and Android device compatibility requirements

The Shopify POS app is available for only iOS and Android devices. It's not available for laptop or desktop computers, or Amazon Fire tablets.

The Shopify POS app works with devices that meet the following requirements:

List of iPhones, iPads, Android devices, and POS Go, plus the required generations and operating systems, that work with the Shopify POS app.
DeviceDescription
iPadGeneration 5 or higher running iPadOS 15.1 or higher
iPad Air Generation 2 or higher running iPadOS 15.1 or higher
iPad miniGeneration 4 or higher running iPadOS 15.1 or higher
iPad ProAll iPad Pro models running iPadOS 15.1 or higher
iPhoneiPhone 7 or higher running iOS 15.1 or higher
POS GoPOS Go running the latest Shopify-provided software updates
AndroidPhone or tablet running official Android version 10.0 or higher, with Google Play Services and Google Mobile Services activated

The Shopify POS app no longer supports iOS 14 or lower. With older versions of iOS, you can continue to use the app but you can no longer update it. To take advantage of bug fixes and new features, you need to update your device to iOS 15.1 or higher. If that isn't possible, then switch to using Shopify POS on another device that is running iOS 15.1 or higher.

iOS 15.1 permission requirements

If you update your device to iOS 15.1 or higher and use third-party Shopify apps, then you might need to activate Cross-Website tracking in your iOS settings. Cross-Website tracking lets third-party Shopify apps that you install in your Shopify admin stay connected in Shopify Inbox, Shopify Point of Sale, and the Shopify app.

To activate Cross-Website tracking, complete the following steps:

  1. Open the Settings app on your device.
  2. Tap Shopify, Shopify POS, or Shopify Inbox.
  3. Activate Allow Cross-Website Tracking.

Where to buy the Epson FP-81 II RT receipt printer

You can buy the Epson FP-81 II RT receipt printer and printer paper from the Shopify Hardware Store for merchants in Italy.

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