Setting up the Star Micronics TSP650II Bluetooth wireless receipt printer

Learn how to set up and use the Star Micronics TSP650II Bluetooth wireless receipt printer with Shopify POS.

Limitations when using the Star Micronics TSP650II BTi Bluetooth wireless receipt printer

Shopify POS has an exclusive, 1-to-1 relationship with the Star Micronics TSP650II BTi Bluetooth wireless receipt printer, which means the following limitations apply:

• You can't connect multiple devices to the same printer.
• Shopify POS won't work with multiple printers at the same time.

Plug in your Star Micronics TSP650II Bluetooth wireless receipt printer

You need to connect your printer to the power supply.

Steps:

1. Plug one end of the power cable into the back of your receipt printer.
2. Plug the other end of the cable into a power outlet.
3. Turn the printer on. The POWER indicator turns solid green. The ERROR indicator blinks red when no paper is loaded.

After this, you're ready to pair the printer with your iPad.

Status indicator lights on your Star Micronics TSP650II Bluetooth wireless receipt printer

It's useful to understand the meaning of the status light at the back of the receipt printer:

Guide for interpreting the status lights on your receipt printer.

Status light	Status
Green (not flashing)	Not connected
Green flashing	In pairing mode
Blue (not flashing)	Connected and ready to print
Purple flashing	Auto-connect is on

Pair your Star Micronics TSP650II Bluetooth wireless receipt printer

Pairing the receipt printer with your iPad lets the devices to connect when you use it in the future.

You need to pair your printer with your iPad only one time, but you have to connect it every time that you turn the devices on.

On the most recent model of the Star Micronics TSP650II Bluetooth wireless receipt printer (model number 39449871), Auto-connection is active by default. This means that after you've paired your printer with your iPad, the Bluetooth connection is established automatically every time the printer is switched on and in range of your iPad.

Steps:

1. Connect your printer to the power supply.
2. Tap the Settings icon on your iPad, then tap the Bluetooth menu option. The Star Micronics printer should display in the DEVICES list. The printer's status is Not Paired.

Note

If you're invited to download an associated app for this printer, then do so now. You need this app if you're using an older printer model and you intend to activate auto-connect.

3. Find the red Pair button located at the back of the printer, and hold it down for 5 seconds. After 5 seconds, the green LED at the back starts to flash, indicating that the device is in pairing mode. Pairing mode lasts for 60 seconds.
4. When your printer is in pairing mode, tap the Star Micronics printer in the DEVICES list on your iPad. After a short pairing process, the printer displays as Connected, and the LED on the back of the printer turns solid blue.

Note

Your printer must be in pairing mode or it fails to pair with your iPad. If a Pairing Unsuccessful message displays, then hold down the PAIR button on the printer for 5 seconds, and try again.

Connecting older models of the Star Micronics TSP650II Bluetooth wireless receipt printer

Older models of the receipt printer are shipped with Auto-connection off. This means that a paired printer can't connect automatically, even if it's turned on and within range of the iPad it's been paired with.

If auto-connect is off, you have two options:

• Activate auto-connect for this printer so it connects with its paired iPad automatically in the future.
• Connect manually every time you need to use this printer.

Activate Auto-connection for the the Star Micronics TSP650II Bluetooth wireless receipt printer

If you want your paired printer to connect automatically every time you switch it on and the iPad is within range, then you need to activate auto-connect.

On model number 39449871, Bluetooth auto-connect is activated by default. For older models, you need to use an app produced by Star Micronics.

Steps:

1. Make sure your printer is paired with your iPad.
2. Download the Star Setting Utility app from the Apple App Store, created by Star Micronics.
3. Open the Star Setting Utility, then select your paired receipt printer from the list.
4. Tap the Auto Connect toggle switch to turn auto-connect on, then tap Done.
5. When prompted, tap Update.
6. To finish configuring auto-connect, power cycle the printer by turning it off, waiting 5 seconds, then turning it back on.
7. Now you must select the printer from the Bluetooth DEVICES list in your iPad settings one more time. Tap the printer name and wait for it to connect.

From now on, your Bluetooth wireless receipt printer connects automatically every time you switch it on when the iPad is within range. You don't need to select it from your Bluetooth DEVICES list.

Manually connect your printer and iPad

If auto-connect isn't activated, then you need to connect the paired printer manually every time you turn it on. To do this, tap the printer name in the Bluetooth DEVICES list in your iPad Settings (not the Shopify POS app setting).

After you've connected the Star Micronics TSP650II Bluetooth wireless receipt printer with your iPad

After connecting your printer, don't forget to:

• Set it as the default printer (optional)
• Print a test receipt
• Test the connection to the cash drawer (if applicable)

Unpair your iPad and receipt printer

1. Turn off the printer.
2. In your iPad's settings, tap Bluetooth to display your connected Bluetooth devices.
3. Tap the i symbol, and then tap Forget this device to remove the printer from your Bluetooth devices list.
4. In your Shopify POS app, navigate to Settings > Manage connected hardware.
5. Tap the name of the printer you want to remove.
6. Tap Disconnect Printer in iOS Settings.