Configuring your wi-fi network
We recommend that you use one of the supported wi-fi network configurations described here.
In this section
- Google Wifi
- Apple AirPort WiFi extender
- Alternative network configurations
- Troubleshooting your internet connection and router
Default mode (also known as normal mode or WiFi mode)
The default mode uses an Apple AirPort WiFi range extender (either an AirPort Extreme or an AirPort Express) to connect your Shopify POS system to your network.
Connect the devices using the USB cable provided with the printer.
Use this configuration if your modem is some distance from your Shopify POS setup. It uses:
- a modem
- two AirPort WiFi extenders.
The modem is hard-wired to the first AirPort, which is connected wirelessly to the second, as shown:
Problems with a supported configuration?
If you have problems using a supported configuration to connect to your network, please contact Support and we'll be happy to help.
Alternative network configurations
You can find some information about alternative network configurations here, but they fall outside the scope of our support policy.