Alternative network configurations

If you're unable to use one of the network configurations supported by Shopify, there are alternatives you can try. Consistent performance of your Shopify POS system is not guaranteed for any of these configurations, although they can work under some circumstances.

Bridged mode

This configuration uses:

  • a modem
  • a third-party router
  • an Apple AirPort.

The modem is hard-wired to the third-party router, and the router connects wirelessly to the AirPort, as shown:

Shopify POS alternative wifi bridged mode

Known issues

This configuration is known to drop connections intermittently.

Third-party router with modem

This configuration uses:

  • a modem
  • a third-party router
  • a receipt printer.

All three are hard-wired in series, as shown:

Shopify POS wifi 3rd party router with modem

Known issues

Many consumer-grade routers are not designed to be used in this configuration, so the router may not communicate with the printer properly.

Third-party router with Apple AirPort

This configuration uses:

  • a modem
  • a third-party router
  • an AirPort WiFi extender.

All three are hard-wired in series, as shown:

Shopify POS wifi third party router with Apple airport

Known issues

To ensure satisfactory network communications, you should remove the third-party router. Your configuration will then be supported by Shopify.

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