Hardware for Shopify POS

This page was printed on Jul 04, 2022. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/hardware?utm_campaign=Gurus&utm_medium=link&utm_source=gurucopy.

If you're using Shopify POS, then start by choosing the hardware that you need to accept payments using cash, cards, or both. Next, choose specialized retail hardware like barcode scanners, receipt printers, and cash registers that suit your business needs.

You can also use shipping hardware, such as label printers and scales, to speed up your fulfillment process.

Device requirements for Shopify POS hardware

The Shopify POS app works with devices which meet the following requirements:

Devices that work with the Shopify POS app
Device Description
iPhone iPhone 5s or better running iOS 12.5.1 or higher
iPad Air Generation 2 or better running iPadOS 12.5.1 or higher
iPad Generation 5 or better running iPadOS 12.5.1 or higher
iPad mini Generation 2 or higher running iPadOS 12.5.1 or higher
iPad Pro All iPad Pro models running iPadOS 12.5.1 or higher
Android Android device running version 7.0 (Nougat) or higher

iOS 14 permission requirements

If you have updated your device to iOS 14 or higher and use third-party Shopify apps, then you might need to enable Cross-Website tracking in your iOS settings. Cross-Website tracking lets third-party Shopify apps that you have installed in your Shopify admin stay connected in Shopify Inbox, Shopify Point of Sale, and the Shopify mobile app.

To enable Cross-Website tracking, complete the following steps:

  1. Open the Settings app on your device.
  2. Tap Shopify, Shopify POS, or Shopify Inbox.
  3. Enable Allow Cross-Website Tracking.

Choose your Shopify POS hardware

Depending on your business, the kind of retail hardware you need might be a bit different:

Recommendations for Shopify POS hardware based on your business
If you run... Then you might need...
A pop-up shop, events, casual part-time sales A supported device + card reader
A permanent retail location A supported device + card reader + receipt printer
Multiple stores or a warehouse A supported device + card reader + receipt printer + barcode scanner + cash drawer

You can choose a variety of components for your Shopify POS system, depending on the payment methods you accept, and your business needs.

Any of the options listed allow for more than one "register" at a single location. There is no limit to the number of POS stations you can have at a given location.

Where to buy hardware

If you are in a supported country, then you can buy hardware from the Shopify Hardware Store:

Supported hardware

The availability for supported hardware from the Shopify hardware store varies by country.

If you are not located in a country with a Shopify hardware store, then refer to the supported hardware page or any of the individual hardware pages for supported model numbers and purchase hardware from a verified third-party retailer of your choice.

30-day return policy

All hardware bought from Shopify, except card readers, come with a 30-day return policy.

Be sure to complete the correct return form for your country when returning an item:

View the devices on your Shopify POS network

You can access a list of hardware connected to your network on the Hardware screen by tapping ≡, and then tapping Manage connected hardware.

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