Auto-lock the iPad screen
This page was printed on Apr 20, 2021. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/pos-classic/setup/ipad-pos-autolock.
If you're using Shopify POS and your store is on the Shopify plan or higher, then you can set your iPad to lock after a period of inactivity, or whenever a sale is concluded. You or another staff need to enter a 4-digit PIN to unlock the screen.
Steps:
From Shopify POS, tap Store, and then tap Settings.
Tap Auto-lock screen.
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Do either or both of the following:
- Tap a time option to lock the screen after a period of inactivity.
- Enable the Auto-lock after sale option by tapping the toggle button to lock the screen when a sale is completed.
Tap the left-arrow to return to the General settings screen.