Auto-lock the iPad screen

If you're using Shopify POS and your store is on the Shopify plan or higher, then you can set your iPad to lock after a period of inactivity, or whenever a sale is concluded. You or another staff need to enter a 4-digit PIN to unlock the screen.


  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Auto-lock screen.

  3. Do either or both of the following:

    • Tap a time option to lock the screen after a period of inactivity.
    • Enable the Auto-lock after sale option by tapping the toggle button to lock the screen when a sale is completed.
  4. Tap the left-arrow to return to the General settings screen.

Ready to start selling with Shopify?

Try it free