Auto-lock the iPad screen

This page was printed on Feb 20, 2020. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/pos-classic/setup/ipad-pos-autolock.

If you're using Shopify POS on the Shopify plan or higher, then you can set your iPad to lock after a period of inactivity, or whenever a sale is concluded. You or any other staff member must enter a 4-digit PIN to unlock the screen.

Steps:

  1. From Shopify POS, tap Store, and then tap Settings.

  2. Tap Auto-lock screen.

  3. Do either or both of the following:

    • Tap a time option to lock the screen after a period of inactivity.
    • Enable the Auto-lock after sale option by tapping the toggle button to lock the screen when a sale is completed.

  4. Tap the left-arrow to return to the General settings screen.

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