Adding or removing a cart note for a Shopify POS order
If a customer has given you special instructions, or if there is anything about a specific order that you or your staff need to remember, then you can attach a note to the order during checkout. You can also add a note to a completed order from the Shopify POS Orders screen at a later time.
Add a note while the order's still in the cart
You can add a note to an order that's still in the cart.
Steps:
In the Cart section of the products and cart screen, tap the
...
button in the top right corner:Tap Add Note.
Enter your note, and then tap Done.
Remove a cart note
You can remove a cart note from an order while it's still in the cart.
Steps:
If you can't see the cart note, tap the
...
button in the top right of the Cart section of the screen:Tap the
-
symbol beside the note:When the symbol turns red, tap it again.
Add a note to an order
You can add a note to an order from the receipt screen at the end of the transaction.
Steps:
From the receipt screen of the Shopify POS app, tap Add note:
Enter your note, and then tap Done.
Add a note to an order
You can add a note to an order from the receipt screen at the end of the transaction.
Steps:
From the receipt screen of the Shopify POS app, tap Add note:
Enter your note.
Tap the check mark to add your note to the order.