Managing orders, refunds, and exchanges
This page was printed on Jan 23, 2021. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/pos-classic/transactions/orders.
The Shopify POS Orders screen shows all your store's orders, whether they were placed online or in person. From there you can review an order's details, add a note to an order, re-issue a receipt to a customer, and refund orders.
In Shopify POS for iPad and iPhone, you can also take additional payment for an order if it was only partially paid.