Updating orders

On the Orders screen, you can issue another receipt to a customer or view an order's note. The Orders screen is available only in Shopify POS for iPad and Android. It isn't available in Shopify POS for iPhone.

Re-issue a receipt

To reissue a receipt:

Add a note to an order

Order notes appear on an order's details screen, and they're useful for attaching additional information about an order. You might want to attach a note to an order for the following reasons:

  • You’ve refunded or canceled the order.
  • You’ve done an exchange for all or part of the order.
  • Your customer has some additional requirements that you want to record.

To add a note to a completed order:

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