Getting support for QuickBooks POS migration and integration
This page was printed on Apr 01, 2023. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/quickbooks/getting-support.
If you need help, then you can contact one of the dedicated Support teams. Depending on your question, you can get support from Intuit or Shopify.
Review the following table to learn more about support contact information, hours of operation, and whom to contact:
| Question type | Contact information | Hours of operation |
|---|---|---|
| Questions about the migration process, including hardware or plan promotions. | Contact Shopify QuickBooks Migration Specialists by phone
|
Monday to Friday, 9am - 4pm EST |
| Questions about upgrading your QuickBooks Desktop POS to version 19, exporting data files from QuickBooks, and other QuickBooks Desktop accounting software questions. | Contact Intuit Support using one of the following options:
|
Monday to Friday, 6am - 6pm PST |
| Questions about Shopify and Shopify POS. | Contact the Retail and Shopify POS support team | 24/7 |