Auto-lock the iPad screen
If you're using Shopify POS on the Shopify plan or higher, then you can set your iPad to lock after a period of inactivity, or whenever a sale is concluded. You or any other staff member must enter a 4-digit PIN to unlock the screen.
To set the auto-locking feature:
From Shopify POS, tap Store, and then tap Settings.
Tap Auto-lock screen.
Do either or both of the following:
- Tap a time option to lock the screen after a period of inactivity.
- Enable the Auto-lock after sale option by tapping the toggle button to lock the screen when a sale is completed.
Tap the left-arrow to return to the General settings screen.