Staff settings on Shopify POS

On the Staff settings screen, you can add or remove members of staff. You can also give each member of your team a unique four-digit PIN code that they will use to access the Shopify POS app and to check out customers.

When a logged-in staff member processes a checkout through Shopify POS, their staff name is tied to that order. You can see which staff member processed an order on the order's detail view in Shopify POS, and in the order's Timeline in the Shopify admin.

Add a new Shopify POS staff PIN

If you're using Shopify POS with the retail package, then you can add a new staff member from the in-app settings:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. In the POS-ONLY section, tap Add POS staff PINs:

    Add POS staff PINs button — Shopify POS for iPad

  3. Enter the staff member's name, and give them a four-digit PIN code so that they can log in to Shopify POS.

  4. Tap Add PIN.

Edit a staff member's details

If you're using Shopify POS with the retail package, then you can edit a staff member's details from the in-app settings:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. Tap a staff member's name.

  3. Optional: Make any necessary changes to the staff member's name. Your changes will be applied when you leave the screen.

  4. Optional: Tap Change PIN CODE, enter a new PIN code, and then tap Change PIN.

Set limited permissions for staff with POS PINs

All new staff POS PINs provide full access to the Shopify POS app. If you want to restrict what staff members with POS PINs can see when they use Shopify POS, then you can limit their access permissions from the in-app settings.

After you enable Limited permissions, your staff members with POS PINs won't be able to do the following actions:

  • View orders from other locations.
  • Access payment settings, register shift settings, or locations settings.
  • Customize receipts.

To enable limited permissions:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. Enable the Limited permissions option:

    Limited permissions option — Shopify POS for iPad

Delete a staff member

If you're the account owner, or have an account with full admin access, then you can delete other staff members' accounts:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. Tap a staff member's name.

  3. Tap Delete:

    Editing a staff member's details — Shopify POS for iPad

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