Viewing customer gift card information on the Shopify POS app
You can view a customer's gift card information, including the remaining balance and transaction history. From the Gift card details screen, you can print, email, or text the gift card information to the customer.
- From the Shopify POS app, tap the global search bar.
- In the search bar, enter the customer's name or email.
- Tap Customers.
- In the search results, tap the customer's name.
- Tap View all gift cards.
- Tap on a gift card for additional information.
- Optional: Tap Print gift card, Email gift card, or Text gift card to send the gift card information to the customer.
- Optional: Tap Deactivate to deactivate the gift card. This can't be undone.