Training your staff

Use the checklist below to help train your staff members on the all-new Shopify POS. You might need to make changes to the training to suit the needs of your staff and business.

Staff training checklist

Use the following checklist to help train your staff on the all-new Shopify POS. You can use the Manager training checklist for additional training.

Shopify POS functionality

Inventory and locations

Customers

Processing sales

Discounts

Payments

Shipping and fulfillment

Returns, exchanges, and refunds

Hardware

Manager training checklist

In addition to the training above, managers in your stores might need training in the following areas:

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