Receive a transfer from a location

When the inventory arrives at its new location, you can mark it as received to confirm that the transfer is complete.

Tip

If you've received extra items from the other location, then you can specify a greater number of items than you expected in the Accept column.

Steps:

Desktop

1. From your Shopify admin, go to Products > Transfers.

2. Click the transfer that you want to receive to open the transfer details page.

3. Click Receive inventory to go to the Receive items page.

4. To accept items, manually enter the number of items that you're accepting, or click the up arrow in the Accept column. Click All in the Accept column to accept all for that line item, or click Accept all unreceived at the top to accept all quantities that have not yet been received.

5. To reject items such as damaged products and to ensure your available quantity isn't increased, manually enter the number of items that you're rejecting or click the up arrow in the Reject column. Click All in the Reject column to reject all for that line item or click Reject all unreceived at the top to reject all quantities that have not yet been received.

6. Click Save. The available quantity for your products is adjusted by the quantity of the product that you accept.

iOS

1. From the Products screen, tap Transfers.
2. Tap the transfer that you want to receive.
3. Tap Receive inventory.
4. Tap each product, enter the quantity received, and tap Save.
5. Optional: Tap ... to select either to Accept all or Reject all.

Android

1. From the Products screen, tap Transfers.
2. Tap the transfer that you want to receive.
3. Tap Receive inventory.
4. Tap each product, enter the quantity received, and tap ✓.
5. Optional: Tap ⋮ to select either to Accept all or Reject all.

After all the quantities in a transfer are received, either accepted or rejected, the transfer is marked as Complete.