Undo a transfer from a supplier
This page was printed on Jan 26, 2021. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/shopify-pos/inventory-management/transfers-from-suppliers/undo-transfer-supplier.
If you create a transfer or receive items by mistake for a location, then you need to either delete the transfer or adjust your inventory levels to account for the mistake:
If you haven't received the inventory yet, then you can open the transfer on the Transfers page and either change the origin or delete the transfer.
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If you already marked the inventory as received, then you can't delete or cancel the transfer. Instead, undo the inventory adjustment in one of the following ways:
- Open the mistaken transfer, click Receive items, and accept a negative number of items to cancel out the items that were marked as received.
- Under Products > Inventory > Updated quantity, adjust the inventory quantities by adding a negative number of items.