Give staff permissions with POS roles
A POS role is a named set of POS permissions that are assigned to each staff member. Roles make it easier for you to assign the same permission set to multiple staff. You can't assign individual permissions to Point of Sale staff, you need to assign a role.
If you're the store owner, or you have the Manage POS role permission, then you can create and manage roles from the Point of Sale channel in the Shopify admin. A role can include the same permission set as other roles, but each role must have a unique name.
The default role is Associate. You can change the name and the permission set for the Associate role. You can make another role the default role. The default role is the role that is selected automatically when you add Point of Sale staff. You can't delete the default role.
Staff with limited permissions can access the POS channel, but certain sections might be unavailable if they don't have the required Shopify POS login permissions.
Review the POS-level permissions that you can assign to POS roles.
On this page
Create POS roles from the Point of Sale channel (Shopify admin)
In the Point of Sale channel, you can create POS roles with different permissions that you can assign to your POS staff.
Steps:
From your Shopify admin, go to Settings > Apps and sales channels.
Click Point of sale.
Click Open sales channel.
Click Staff.
Click Manage POS roles > Create POS role.
In the Title field, enter a name for the role, and then select the permissions for this role.
Optional: To make this role the default role, check Set as default POS role.
Click Save.
Edit POS roles from the Point of Sale channel (Shopify admin)
In the Point of Sale channel, you can edit the permissions for your POS roles.
Steps:
From your Shopify admin, go to Settings > Apps and sales channels.
Click Point of sale.
Click Open sales channel.
Click Staff.
Click Manage POS roles, and then click the appropriate role.
Select or deselect permissions.
Optional: To set this role as the default role, check Set as default POS role
Click Save changes.
Delete POS roles from the Point of Sale channel (Shopify admin)
You can delete any role unless it is the default role or if it has staff assigned to it.
Steps:
From your Shopify admin, go to Settings > Apps and sales channels.
Click Point of sale.
Click Open sales channel.
Click Staff.
Click Manage POS roles, and then click the appropriate role.
Click Delete POS role. If staff are assigned to this role, then you're prompted to select another role for the staff before deleting this role.
Click Delete POS role.