Using gift cards with Shopify POS

Gift cards give your customers the opportunity to share their love for your brand with others. With Shopify POS, you can sell and redeem gift cards in person. Your customers can use gift cards to make purchases from your store both in person and online.

Requirements to sell and redeem gift cards with Shopify POS

To sell and redeem digital gift cards with Shopify POS, you need to meet the following requirements:

If you want to sell and redeem physical gift cards, then you need to meet two additional requirements:

Sales channels that support gift cards

Customers can redeem their gift cards on any of your sales channels that use Shopify's checkout:

  • Online Store
  • Buy Button
  • Pinterest
  • Facebook (when you use Shopify's checkout)
  • Messenger (when you use Shopify's checkout)
  • Shopify POS

Customers can't use gift cards with the Facebook and Messenger sales channels when you use Facebook's checkout. Read more about selecting a checkout option with the Facebook and Messenger channels.

Use your iPad's front-facing camera to scan barcodes

If you want to sell or redeem physical gift cards by scanning their barcodes with your iPad's front-facing camera, then you'll have grant the Shopify POS app access to the camera. You'll be asked to grant the app access the first time you sell or redeem a gift card, but you can also do so manually from your iPad's privacy settings.

To grant the Shopify POS app access to your iPad's front-facing camera:

  1. From your iPad's home screen, tap Settings.

  2. Tap Privacy.

  3. From the Privacy menu, tap Camera.

  4. Enable the Shopify POS option.

You'll be prompted to scan a gift card's barcode whenever you sell or redeem a gift card.

Requirements to sell and redeem gift cards with Shopify POS

To sell and redeem digital gift cards with Shopify POS, you need to meet the following requirements:

If you want to sell and redeem physical gift cards, then you need to meet two additional requirements:

Sales channels that support gift cards

Customers can redeem their gift cards on any of your sales channels that use Shopify's checkout:

  • Online Store
  • Buy Button
  • Pinterest
  • Facebook (when you use Shopify's checkout)
  • Messenger (when you use Shopify's checkout)
  • Shopify POS

Customers can't use gift cards with the Facebook and Messenger sales channels when you use Facebook's checkout. Read more about selecting a checkout option with the Facebook and Messenger channels.

Use your iPhone's front-facing camera to scan barcodes

If you want to sell or redeem physical gift cards by scanning their barcodes with your iPhone's front-facing camera, then you'll have grant the Shopify POS app access to the camera. You'll be asked to grant the app access the first time you sell or redeem a gift card, but you can also do so manually from your iPhone's privacy settings.

To grant the Shopify POS app access to your iPhone's front-facing camera:

  1. From your iPhone's home screen, tap Settings.

  2. Tap Privacy.

  3. From the Privacy menu, tap Camera.

  4. Enable the Shopify POS option.

You'll be prompted to scan a gift card's barcode whenever you sell or redeem a gift card.

Requirements to sell and redeem gift cards with Shopify POS

To sell and redeem digital gift cards with Shopify POS, you need to meet the following requirements:

Sales channels that support gift cards

Customers can redeem their gift cards on any of your sales channels that use Shopify's checkout:

  • Online Store
  • Buy Button
  • Pinterest
  • Facebook (when you use Shopify's checkout)
  • Messenger (when you use Shopify's checkout)
  • Shopify POS

Customers can't use gift cards with the Facebook and Messenger sales channels when you use Facebook's checkout. Read more about selecting a checkout option with the Facebook and Messenger channels.

Use your Android device's camera to scan barcodes

If you want to redeem physical gift cards by scanning their barcodes with your Android device's camera, then you'll have to grant the Shopify POS app access to the camera. You'll be asked to grant the app access each time you redeem a gift card until you grant it access or check Don't ask again.

If you've checked Don't ask again and are no longer receiving the permissions prompt, then you can still grant the app access from your Android device's privacy settings.

  1. From your Android device's home screen, tap Settings.

  2. Tap Apps & notifications.

  3. Tap App permissions.

  4. Tap Camera.

  5. Enable the Shopify POS option.

You'll be prompted to scan a gift card's barcode whenever you redeem a gift card.

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