Facebook Messenger eligibility requirements
This page was printed on Nov 17, 2019. For the current version, visit https://help.shopify.com/en/manual/sell-online/facebook-messenger/requirements.
There are a few eligibility requirements to use the Messenger sales channel:
- You need to have a Shopify online store, and the store can't be password protected. Learn how to remove the password from your online store.
- You need to have a Facebook account with an admin or editor role on a published Facebook page. Learn more about Facebook page roles. Learn how to publish your Facebook page.
- To send automated order updates, you need to sell products in a currency supported by Facebook. Otherwise, customers can't opt in to order updates, although they can buy your products in Messenger chats with your online store. Read more about the currencies Facebook supports.