Understanding billing and pricing

Shopify Fulfillment Network charges are billed in two different ways: per fulfillment and per month.

Charges per fulfillment

You’ll receive a charge for picking, packing, and shipping services every time an order is fulfilled.

Picking and packing services

When a customer places an order, the fulfillment center picks the items ordered and packages them. Your pick and pack charges include the cost of packaging.

Shipping services

Your Fulfillment Success Manager will associate each shipping rate from your store checkout to a Shopify Fulfillment Network shipping service to let the fulfillment center know how the order should be delivered to the customer.

The cost to ship each order is based on the following factors:

  • The shipping carrier service, determined by the shipping rate the customer selected at checkout.
  • The billable weight of each package.
  • The number of shipping zones through which a shipment travels. For more information, refer to Zone-based pricing.

Zone-based pricing

The Shopify Fulfillment Network uses zone-based pricing to help determine the cost to ship your orders. This means that the network has divided the United States into geographical zones, and a shipment's shipping cost increases with each zone that it enters.

Shipping zones of the United States

For example, suppose you have products only in a warehouse in zone 1. It will cost more to fulfill an order from zone 5 than to fulfill that same order from zone 3. However, if you also had the same products in a warehouse in zone 6, then fulfilling orders from zone 5 would be cheaper than fulfilling orders to zone 3 because the shipment would cross only one zone border.

The more Shopify Fulfillment Network warehouses that stock your products, the cheaper your overall shipping costs will be because your shipments will travel through fewer zones.

Charges per month

Every 30 days, you’re charged for the storage space used to stock inventory, and any special projects. The billing cycle starts when the Shopify Fulfillment Network app is first installed.

View Shopify Fulfillment Network charges

A summary of your charges can be found on your monthly Shopify invoice.

Steps:

  1. From your Shopify admin, go to Settings > Billing.
  2. In the Recent bills section, click the bill.
  3. Within the bill, click the Apps section.

For a more detailed breakdown of your charges, from the Shopify Fulfillment Network app, click Billing.

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