Setting up your shipping rates

When you fulfill your orders through the Shopify Fulfillment Network, the cost of fulfillment and shipping is combined and charged to you in your monthly Shopify invoice. To offset these costs, you need to decide on a shipping pricing strategy that makes sense for your business.

The Shopify Fulfillment Network uses zone-based pricing to determine your shipping costs. For more information about how your charges are calculated, refer to Billing and pricing.

Shopify shipping capabilities

Shopify's shipping settings are centered around shipping profiles. Shipping profiles let you create specific shipping rates for the products that you add to the profile. Any product that isn't added to a custom shipping profile uses the shipping rates that you set in your general shipping profile.

Within each profile, you can create shipping zones. Shipping zones specify which regions receive which shipping rates. For example, you can create a shipping zone for the US which has free shipping, and another zone for Canada which has a $5 flat shipping fee. Shipping zones can be based on countries or states. If you need to specify shipping zones by postal code, then you can use an app from the Shopify App Store.

Within each shipping zone, you can create groups of locations which all share the same shipping rates. This lets you charge different shipping rates depending on which location fulfills the order. For example, you can create a shipping profile for a promotional T-shirt which has free shipping if fulfilled from your Florida warehouse, but charges $5 USD if fulfilled from your New York warehouse.

For more information, refer to Shipping profiles.

Charging free shipping shipping

A common shipping strategy is to incorporate the cost of fulfillment and shipping into your product prices and offer a free shipping rate at checkout. This keeps shipping rates simple, and can be used in marketing for your business.

For more information on setting up free shipping rates, refer to Create free shipping rates.

Charging flat shipping rates

Flat rates can be used to set specific shipping rates for certain products, regions, or fulfillment locations. You can also add conditions based on price or weight, so that orders with different values or weights are charged different flat shipping rates.

Flat rates help keep shipping rates simple, but can result in charging your customers too much or too little for shipping, depending on the actual cost.

For more information on setting flat shipping rates, refer to Create flat shipping rates.

If you need help determining your flat shipping rates, then contact your Fulfillment Merchant Manager.

Charging calculated shipping rates

If you want to explore charging calculated rates in your checkout, then contact your Fulfillment Merchant Manager for the best way to set this up for your business.

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