Configuring settings

After you've activated an on-demand delivery service, you need to enter your business's contact information and any special instructions for the couriers who will pick up your orders.


  1. In the Additional shipping methods section, click On-demand delivery settings for the service that you're using.

  2. On the Settings page, enter the following information:

  • Contact details: your name and the name of your store, so that the couriers know who to contact.
  • Notifications: your email address, so you get notified when someone places an order and selects on-demand delivery.
  • Pickup details: any instructions for couriers when they arrive at the store to pick up an order, and make sure that the Address that appears here is the same as the one that you want to use for on-demand deliveries. If you have more than one store location, then you need to choose the one that you want to use for on-demand deliveries.
  • Availability: the time that couriers can come to pick up the order (for example, if your store closes at 5:00pm, then you won't want a courier arriving at 6:00pm).
  • Constraints: any delivery restrictions (for example, you can restrict on-demand delivery based on the maximum order price, or make some products ineligible for on-demand delivery). These restrictions decide whether customers see the on-demand delivery option at checkout.
  1. Click Save.

After you've configured your on-demand delivery settings, you're ready to schedule a pickup.

Next steps

Ready to start selling with Shopify?

Try it free