Activate shipping with UPS

You'll need an account with UPS and an access key for the UPS Developer Kit before you can activate this carrier service on your Shopify store. You can register for an account at UPS, and then request an access key from the UPS Developer Resource Center. If you have any problems with this stage of the UPS setup, then you need to contact UPS directly.

Register for an account with UPS

If you've negotiated a discounted rate with UPS, then you can enter your UPS account number when you activate your UPS service to give you the option of displaying discounted rates at checkout.

To register for an account, complete the following steps:

  1. Visit the UPS website.

  2. Sign up using one of the affiliate sites, or fill in the form as required.

  3. Accept the UPS Technology Agreement, then click Sign Up.

When your registration is complete, you will need to confirm your email address before logging in again.

Obtain your XML Access Key from the UPS Developer Resource Centre

Before you request an XML Access Key, make sure that you've already registered an account with UPS.

To request an XML key:

  1. Visit the UPS Developer Kit website.

  2. Click Request an access key.

  3. Enter your primary and secondary contact information.

  4. Click Request Access Key.

  5. Add your account and payment information.

  6. Click Request an access key.

  7. Make a note of your XML Access Key when you receive it.

  8. Verify that the shipping rating you’re registering for is in Production mode.

Activate calculated shipping for UPS

Before you activate calculated shipping for UPS, make sure that you've already:

  1. registered for an account with UPS
  2. obtained an XML Access Key.

To activate calculated shipping for UPS, complete the following steps:

  1. If you haven't yet, then you must first set up a shipping address.

  2. In the Custom carrier accounts section, click Add carrier account.

  3. Click Add carrier for UPS.

  4. Enter your UPS User ID, Password, XML Access Key, and your Account Number.

  5. Select a Pickup type.

  6. Check Use your UPS negotiated rates instead of retail rates so that the discounted rates appear at checkout.

  7. Click Save.

Display the complete list of UPS shipping rates

By default, not all UPS shipping rates are displayed for all pickup types.

To change this, follow these steps:

  1. In the Custom carrier accounts section, and click Manage carriers.

  2. On the Real-time carriers page, find the UPS section, and then click Edit. This will show your UPS pickup settings. Different rates will be offered by different pickup types. For example, with U.S., stores if the default selection on the drop-down menu is set to "Letter Center," then it will often not show rates for Ground Shipping.

  3. To change this setting so that ground shipping rates show up, select the Daily Pickup option.

  4. Save your changes.

  5. To view these rates and make sure it works, click Test this account.

  6. Enter a delivery address, and then click Test UPS Rates. This will test out what shipping services and rates will be offered to that location, by using your pickup methods.

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