Deactivate a fulfillment service

If you no longer want to use a particular fulfillment service, then you need to make sure that their rates aren't offered to your customers at checkout. If your account with the fulfillment service is in good standing, then you can reactivate the service at any time.

To deactivate a fulfillment service, complete the following steps:

Desktop

1. From your Shopify admin, go to Settings > Shipping.

iPhone

1. From the Shopify app, go to Store > Settings.

2. Under Store settings, tap Shipping.

Android

1. From the Shopify app, go to Store > Settings.

2. Under Store settings, tap Shipping.

1. In the Active dropshipping and fulfillment services section, click Manage services.

2. Find the fulfillment service you want to remove, and then click Edit next to it.

3. Click Deactivate.

4. In the dialog, click Deactivate to confirm.

Note

If you don't see a Deactivate button beside the fulfillment service that you want to deactivate, then you can find it on the Apps page in your Shopify admin instead.