Free shipping rates

Offering free shipping is a common business and marketing practice, because it reassures customers that they won't charged a surprise high shipping fee when they place their order.

You can set up free shipping to be the only shipping rate on your store, or to offer it only based on certain criteria. These criteria can be based on orders over a certain value or on orders over a certain weight.

Free shipping as the default shipping rate

You can set free shipping to be your default shipping rate on all orders. This method makes managing your shipping rates easier, and still lets you add additional paid shipping rates for certain products or orders over certain values or weights.

As you go through the steps, delete any unwanted shipping rates by clicking the ... button next to the rate, and then clicking Delete.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. Next to General shipping rates, click Manage rates.

  3. For each shipping zone, add the free shipping rate:

    1. Click Add rate.
    2. Enter the name for the rate.
    3. Make sure that the value of the Price field is 0.
  4. Click Done, and then click Save.

Free shipping over a certain value

If you want free shipping to be available only on orders that are over a certain value, such as 50 USD, 75 EUR, or 8000 JPY, then you can add a price-based condition to your free shipping rate.

If you want the price-based free shipping rate to be a default shipping rate, then add it to your General shipping rates shipping profile. If you want it to apply to only certain products, then add it to a custom shipping profile.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. Next to the shipping profile where you want to add a free shipping rate, click Manage rates.

  3. Add the shipping rate to each shipping zone where you want the free shipping rate:

    1. Click Add rate.
    2. Enter the name for the rate.
    3. Make sure that the value of the Price field is 0.
    4. Click Add conditions.
    5. Select Based on order price.
    6. Enter a minimum price.
    7. Click Done.
  4. Click Save.

Free shipping over a certain weight

If you want free shipping to be available only on orders that are over a certain weight, such as 10 lb or 50 kg, then you can add a weight-based condition to your free shipping rate.

If you want the weight-based free shipping rate to be a default shipping rate, then add it to your General shipping rates shipping profile. If you want it to apply to only certain products, then add it to a custom shipping profile.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. Next to the shipping profile where you want to add a free shipping rate, click Manage rates.

  3. Add the shipping rate to each shipping zone where you want the free shipping rate:

    1. Click Add rate.
    2. Enter the name for the rate.
    3. Make sure that the value of the Price field is 0.
    4. Click Add conditions.
    5. Select Based on item weight.
    6. Enter a minimum weight.
    7. Click Done.
  4. Click Save.

Free shipping for specific products

You can add a free shipping rate that applies only to certain products. First, create a shipping profile that contains the products on which you want to offer free shipping.

Steps:

  1. From your Shopify admin, go to Settings > Shipping and delivery.

  2. Next to the shipping profile where you want to add a free shipping rate, click Manage rates.

  3. Next to the zone where you want to add a free shipping rate, click Add rate.

  4. Enter the name for the rate.

  5. Make sure that the value of the Price field is 0.

  6. Optional: Add weight-based or value-based conditions.

    1. Click Add conditions.
    2. Select whether to base the condition on order weight or value.
    3. Enter the minimum and maximum value for the condition.
  7. Click Done, and then click Save.

Free shipping for specific customers

You can offer free shipping to specific customers by creating a free shipping discount. Customers who are eligible for the discount can enter the discount code while checking out, and then free shipping is applied to their order.

If you want the customer to receive both a monetary discount and a free shipping discount, then create a draft order for your customer.

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