Getting started

If your orders ship from multiple locations, or you plan to use Shopify Shipping to purchase shipping labels, then there are some extra settings to set up before you launch your Shopify store.

Add your shipping locations

By default, the original address that is entered when a Shopify account is created is added as a location. This location is also set to be able to fulfill orders.

Make sure that any other locations that you plan to ship from, as well as any apps that fulfill products on your behalf, are added as locations. For more information about locations, see Setting up your locations.

Add a package type

If your store is located in the United States or Canada, then you can add the dimensions and weights of your preferred packages to the Shipping and delivery settings page. Entering dimensions and weights for your packages helps your calculated shipping rates to be more accurate.

You can have one default package and any number of saved packages. The default package is used to calculate the shipping rates at checkout, but any saved package can be used when purchasing a label through Shopify Shipping.

For example, if your default package is a 8"x10"x10" box that weighs .1825 kg, then every order through your checkout uses that box for any weight-based or carrier-calculated rates. However, you can choose any of your saved packages when you purchase a shipping label to make the label accurate.


  1. In the Packages section, click Add package.

  2. In the dialog, enter the required information about the package type.

    Some mail types have restrictions on the size of the packages that you can use to ship your products. A notice about applicable size restrictions appears on the dialog when you create a new package type.

  3. Click Add package.

Add USPS flat rate packaging

Flat rate pricing is determined by the packaging that you choose as long as the package weighs less than 70 lb. You are charged for the price of the flat rate box or envelope and not the weight of the package or the distance that it has to travel.


  1. In the Saved packages section, click Add package.
  2. In the dialog, click Carrier packaging.
  3. Select the proper flat rate package type from the list:
  1. If you want to set this package type as the default package, then check Set as default package.

  2. Click Add package.

Configure your default package dimensions


  1. In the Saved packages section, click Edit beside the package with the Default label.
  2. Enter a title, the dimensions, and weight of your default shipment package.
  3. Click Save.

Edit a package type

  1. In the Packages section, click Edit next to the package type.

  2. In the dialog, enter your changes and then click Save.

Delete a package type

  1. In the Packages section, click Edit next to the package type.

  2. Click Delete package, and then Delete in the confirmation dialog.

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