Editing packing slips

Every package fulfilled by Shopify Fulfillment Network (SFN) includes a printed Shopify packing slip for that fulfillment. SFN fulfillment centers print the packing slip that you preview in your Shopify admin. Depending on the fulfillment center, packing slips can have one of the following formats:

  • 8.5 by 11 inch letter paper
  • 4 by 6 inch label

Apps that affect gift messages or order notes aren't supported by SFN and aren't display on SFN packing slips.

The following table displays how your packing slips are printed on both sizes of paper based on the default Shopify template and the SFN recommended template. To make your packing slips more legible on the smaller page size, you can change your packing slip template to the SFN template.

Packing slip templates printed on different paper sizes
Paper size Default Shopify template SFN template
8.5 inches by 11 inches
4 inches by 6 inches

Your packing slips are rendered using Liquid, a template language created by Shopify. When you update your packing slip template for SFN, the packing slips you print using Shopify are also printed in that format.

You will lose any customizations you have made to your packing slips if you use the SFN recommended template.


  1. In your Shopify admin, go to Settings > Shipping and delivery.
  2. In the Packing slips section, click Edit.
  3. Highlight all of the code in the editor, and then delete it.
  4. Download the SFN packing slip template.
  5. Copy all the Liquid code in the template file, and then paste it into the editor.
  6. Select Preview template to see your changes.
  7. Click Save.

If you want to change your packing slip back to the default Shopify template, then you can click Revert to default in the editing page.

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