Kits on demand
You can ask Shopify Fulfillment Network (SFN) to create kits after you receive an order that doesn’t need special packaging or handling.
Kits on demand contain products that are stored separately in SFN and can also be sold as individual items. After SFN receives an order for kits on demand, SFN picks and packs items that belong to the kit as if they were separate line items on an order.
The stock-keeping unit (SKU) for a kit is called the parent SKU, while the products within the kit are called child SKUs.
If you want SFN to create kits with your products in special packaging or handling, then you can ask SFN to create preassembled kits before you receive orders for those kits.
Request kits on demand
Before you can request kits on demand, you need to set up the following requirements:
- All of the kit's parent and child SKUs need to be products in the SFN app.
All SKUs need to meet SFN’s product criteria.
Your parent SKU must have fulfillment details about the kit in its SFN product page.
Your parent SKU can’t have a price of $0.
Your parent SKU can’t contain a child SKU with a price of $0.
After you set up your requirements, you can request your kit on demand by contacting SFN Support with the following information:
- the parent SKU
- the child SKUs and their quantities
Available quantity for your kits on demand
In order to sell your kits on demand, SFN must have enough child SKUs to create each kit. When SFN doesn't have enough child SKUs to make the kit at any fulfillment center, then your kit has zero Available quantity and is displayed as out-of-stock on your store.
The Available quantity that you can sell for your kit on demand product is displayed in the Inventory section of your kit’s product details page in your Shopify admin. The Available quantity of your kit on demand is determined by the following criteria:
- The Available quantity of child SKUs at a fulfillment center
- The quantity of child SKUs that are required to create a kit
- The sum of the quantity of kits that can be made across all SFN fulfillment centers
For example, if you sell a kit that contains five of the same T-shirt, and you have nine T-shirts at a fulfillment center, then you can sell only one of those kits. Even if another fulfillment center has one more T-shirt, SFN can’t transfer and combine those items to create your kit. If another fulfillment center has six additional T-shirts, then the Available quantity for that kit is displayed as 2.
Make sure that you take your current SFN inventory amounts into account when you restock kit parts through inbound transfers to a fulfillment center.
Adjust your kits on demand
If you want to adjust your kits on demand, then you need to remove the previous kit and create a new one. Before you adjust your kits on demand, you need to set up the following requirements:
- Create a new product for the new parent SKU in your Shopify admin and in the SFN app. If you want most of the information to be the same, then you can duplicate your old kit product to create the new one.
- Set your old kit product to be unavailable on all sales channels to prevent your customers from purchasing it. If you want to continue selling the kit, then you can make your new kit product available on sales channels and do preorders before your new kit is assembled.
- If you still have open orders to fulfill with the kit that you want to adjust, then all of those orders must be fulfilled or cancelled. To cancel an order, click the order in the SFN app, and then click Cancel fulfillment.
After you set up your requirements, you can request adjustments to your kits on demand by contacting SFN Support with the following information:
- The old and new parent SKUs.
- The child SKUs and their quantities to remove from the kit.
- The child SKUs and their quantities to add to the kit.