Managing workflows in Shopify Flow

Workflows can be duplicated, imported, deleted, or exported to share with other merchants or to create a backup copy.

Duplicate a workflow

Workflows can be duplicated within your store to create a backup or to edit an existing workflow.

Steps:

  1. From your Shopify admin, go to Apps > Flow.
  2. Click the workflow you want to duplicate.
  3. Click More actions > Duplicate workflow.
  4. Enter a new name for the copy.
  5. Click Duplicate.

Copy a workflow to another store

If your store is on the Shopify Plus plan, then you can copy workflows between stores in your organization. You can copy a workflow only if you have the Shopify Flow app and channel permission.

  1. From your Shopify admin, go to Apps > Flow.
  2. Click ... beside the workflow that you want to copy.
  3. Click More actions > Copy to another store. A new window opens where you can search for and select stores to copy to. Only stores that you have Shopify Flow app permissions for are displayed.
  4. Select the stores to copy the workflow to.
  5. Click Copy workflow.

Export a workflow

Workflows can be exported to share with other merchants or to create a backup copy. Before you export a workflow to share with others, ensure that you remove any identifying or sensitive information, such as email addresses or other contact information. The workflow is exported as a .flow file through your browser.

Steps:

  1. From your Shopify admin, go to Apps > Flow.
  2. Select the workflows to export.
  3. Click More actions > Export.

Import a workflow

Workflows can be imported from other merchants or from a backup copy. Before you enable a workflow that wasn't created by your organization, review it to ensure the following:

  • Email and messaging addresses have been changed to the correct destinations.
  • Message text matches the style and tone of your business.
  • Actions that use messaging services that aren't used by your organization are replaced with actions that send an email.

Steps:

  1. From your Shopify admin, go to Apps > Flow.
  2. Click Import.
  3. Click Add files or drag a .flow file from your desktop to the Import workflow box.
  4. Optional: Click Preview workflows to review workflows before importing them.
  5. Click Import.

Delete a workflow

You can delete workflows that you no longer need. Deleted workflows can't be recovered. If you think you might need a copy of a workflow in the future, then export a copy before you delete the workflow.

Only inactive workflows can be deleted. If you want to delete an active workflow, then deactivate it first by clicking the workflow, and then clicking Turn off.

Steps:

  1. From your Shopify admin, go to Apps > Flow.
  2. Select the workflows to delete.
  3. Click More actions > Delete.

Managing workflows that contain a marketing activity

If you create a workflow using Shopify Flow that includes a marketing activity action, then it also displays in your Shopify admin as a marketing automation, and can be edited from the Automations page or in the Flow app.

Workflows that integrate with the following connector apps include a marketing activity action:

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