Look up customer in segment

In workflows that use customer data, you can use the Look up customer in segment action to determine if a customer is a member of the selected segment.

Fields

The Look up customer in segment action contains the following fields.

Fields used in the Look up customer in a segment action.

Field	Description
Select a segment	Required. The segment to retrieve customer data from. The options in this menu are derived from the customer segments that are available in your store.

Returned data

The Look up customer in segment action itself doesn't take any direct action in your store. Instead, it extracts data from your store based on your query, and makes this data available for use in subsequent steps in your workflow.

When you add a Look up customer in a segment action to a workflow, steps that follow this action have a Look up customer in segment variable available in the variable picker. To use the data in following conditions or actions, select Look up customer in segment in the Returned data section of the configuration panel.

Note

If the Look up customer in segment action is used multiple times in a single workflow, then a number is added to the variable name. For example, in a workflow that uses the Look up customer in a segment action twice, the first variable for returned data is lookupCustomerInSegment and the second variable is lookupCustomerInSegment1.

Variables are named according to the action, and can't be customized.

Triggers

The Look up customer in segment action can be used in any workflow that provides a customer:

• Customer account disabled
• Customer account enabled
• Customer created
• Draft order created
• Subscription contract created

API details

• customerSegmentMembership