Update customer note

The Update customer note action updates the notes on a customer's page for the customer that triggers the workflow.

Note

By default, this action replaces the contents of the note. To add content to the existing note, add a customer note variable followed by the content that you want to add to the note in the Note field.

For example, in a flow that starts with an order trigger, enter {{order.customer.note}} followed by the content to add.

Fields

The Update customer note action contains the following fields.

Fields used in the Update customer note action.

Field	Description
Note	The note to be applied to the customer.

Triggers

The Update customer note action has a hidden field added to it by the trigger. This field, Customer ID, identifies the customer to update. The customer ID is set by default and can't be changed.

The Update customer note action can be used in workflows that start with the following triggers:

• Customer account disabled
• Customer account enabled
• Customer created
• Draft order created
• Fulfillment created
• Order canceled
• Order created
• Order fulfilled
• Order paid
• Order risk analyzed
• Order transaction created
• Refund created
• Subscription contract created

Example

In this example workflow, a customer has a note added when they place a high-risk order.

API details

To learn more, review the customerUpdate mutation.