Customer abandons checkout

The Customer abandons checkout trigger starts a workflow when a customer abandons the checkout.

Actions

The following actions can be used in workflows that start with the Customer abandons checkout trigger.

Example

Example of a workflow that adds a customer tag when a customer abandons the checkout

In this example workflow, a tag is added to the customer profile when a customer abandons the checkout.

Testing the Customer abandons checkout trigger

To test a workflow that starts with this trigger, visit your online store as though you're placing a test order. After entering your checkout details, abandon the page instead of completing the transaction.

API details

The Customer abandons checkout trigger allows actions to be taken with the following GraphQL API objects:

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