Customer left online store without making a purchase
The Customer left online store without making a purchase trigger starts a workflow when a customer leaves your store without making a purchase.
Actions
The following actions can be used in workflows that start with the Customer left store without making a purchase trigger.
- Add customer tags
- Remove customer metafield
- Remove customer tags
- Update customer metafield
- Update customer note
Example
![Example of a workflow that checks if the abandonment type is equal to browse](https://cdn.shopify.com/shopifycloud/help/assets/manual/apps/flow/flowv2/customer-left-online-store-5df07779d20b354bda39f2f247667a4f7f18dbbf71b2b5c6c65ceea50f05986a.png)
This example workflow displays how the Customer left online store without making a purchase trigger checks if the abandonment type of the customer's session is BROWSE
.
Testing the Customer left online store trigger
To test a workflow that starts with this trigger, visit your online store as a customer, click at least one product, and then leave your online store.
API details
The Customer left online store without making a purchase trigger allows actions to be taken with the following GraphQL API objects: