Customer left online store without making a purchase

The Customer left online store without making a purchase trigger starts a workflow when a customer leaves your store without making a purchase.

Actions

The following actions can be used in workflows that start with the Customer left store without making a purchase trigger.

Testing the Customer left online store trigger

To test a workflow that starts with this trigger, visit your online store as a customer, click at least one product, and then leave your online store.

API details

The Customer left online store without making a purchase trigger allows actions to be taken with the following GraphQL API objects:

Templates

Convert abandoned product browse

Send a marketing email to customers who viewed a product but didn’t add it to their cart. It excludes customers who received an abandoned checkout, cart, or product browse email in the last 14 days. View template

Recover abandoned cart

Send a marketing email when a customer adds at least one product to their cart but doesn’t proceed to checkout. It excludes customers who received an abandoned checkout, cart, or product browse email in the last 14 days. View template

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