Customer left online store without making a purchase
The Customer left online store without making a purchase trigger starts a workflow when a customer leaves your store without making a purchase.
Actions
The following actions can be used in workflows that start with the Customer left store without making a purchase trigger.
- Add customer tags
- Remove customer metafield
- Remove customer tags
- Update customer metafield
- Update customer note
Testing the Customer left online store trigger
To test a workflow that starts with this trigger, visit your online store as a customer, click at least one product, and then leave your online store.
API details
The Customer left online store without making a purchase trigger allows actions to be taken with the following GraphQL API objects:
Templates
Convert abandoned product browse
Send a marketing email to customers who viewed a product but didn’t add it to their cart. It excludes customers who received an abandoned checkout, cart, or product browse email in the last 14 days. View template
Recover abandoned cart
Send a marketing email when a customer adds at least one product to their cart but doesn’t proceed to checkout. It excludes customers who received an abandoned checkout, cart, or product browse email in the last 14 days. View template